FAQ - Locksmith Plus Services
Common Questions About Our Locksmith Services in Queens & Long Island
General Locksmith Questions
Look for a local company with a real phone number, consistent reviews, and clear pricing. A professional locksmith should:
- Tell you the price range before arriving
- Arrive in a marked vehicle
- Show ID when requested
At Locksmith Plus, you always speak to our own dispatch team, not a random call center, and you receive the technician’s name and clear pricing before any work starts.
In most cases we arrive within about 25–45 minutes, depending on where you are, traffic, weather, and how busy the schedule is at that moment. Because our technicians are based across Queens, Nassau, and Suffolk, we always send the nearest available locksmith to you.
Yes. Our emergency phone line is available 24 hours a day for urgent lockouts and time-sensitive problems. Most non-emergency services (like planned lock changes or smart lock installations) are scheduled during regular daytime hours, but emergencies are handled around the clock.
Yes, after-hours and holiday work usually costs more than a weekday daytime job because of overtime and travel. You will always receive the updated rate before we dispatch a technician, so there are no surprises when the work is done.
- Stay in a safe, well-lit place if possible
- Do not force the lock or door, as that can cause extra damage and cost
- Keep your phone available in case dispatch needs an update
- Have ID or proof of residence/ownership ready so we can verify that the property or vehicle is yours
Residential Locksmith Questions
Yes. Anytime you move into a new house or apartment, you should at least rekey the locks so old keys no longer work. You never know how many copies are still out there. Rekeying is often the most cost-effective option, and we can do it for all main doors in one visit.
- Rekeying: We keep your existing lock hardware but change the internal pins so old keys stop working and new keys are required. This is usually cheaper and faster.
- Changing the lock: We remove the old lock and install a brand-new one. This is best when the lock is old, damaged, low quality, or you want a different style or higher-security model.
Yes, in most cases we can rekey your existing locks so one key operates all compatible doors (for example, front, back, and garage entry). This is a popular option for homeowners who want fewer keys without sacrificing security.
In most homes, yes. As long as the door and frame are in good condition and the existing lock is a standard size, we can usually install a smart lock or keypad system in place of your current hardware. If your door needs adjustment or reinforcement, we will let you know before we start.
: For security reasons, we normally require the owner, tenant, or an authorized person (such as a property manager) to be present. You may not need to stand next to the technician the whole time, but someone should be on site to approve the work and verify access.
Commercial Locksmith Questions
Yes. We can set up recurring service for things like door closers, exit devices, lock inspections, and periodic rekeying. This helps prevent problems before they become emergencies and keeps your building secure and compliant.
Automotive Locksmith Questions
Yes. In most cases we can create a new key or fob even if you have no working key at all. Using your vehicle identification number (VIN) and specialized tools, we cut and program a new key on-site.
Security, Identification, and Damage Concerns
A professional locksmith always tries non-destructive methods first. In some situations, especially with damaged or high-security locks, drilling or hardware replacement may be the only safe option. If that is the case, we will explain it before we proceed and replace any necessary parts.
We work carefully and use appropriate tools for each job. If an unexpected problem comes up that requires drilling or replacing parts, we will explain why, get your approval, and offer a clear solution and price before continuing.
About Locksmith Plus
Yes. All Locksmith Plus technicians are licensed in New York State and follow local regulations and safety standards.
We serve all of Queens and Long Island, including neighborhoods such as Astoria, Long Island City, Flushing, Corona, Jamaica, Forest Hills, plus Nassau and Suffolk County areas like Garden City, Hempstead, Great Neck, Hicksville, Levittown, Rockville Centre, Huntington, Islip, and many more.
We accept major credit cards, debit cards, and cash. For commercial and property management clients, we can also set up invoicing for ongoing or recurring work.